top of page
FAQ
  • Where will the watch ship from.
    It will ship from Hong Kong by Fedex to most countries. We can also send by EMS. We do not ship to Mexico.
  • How long is the warranty?
    12 months from the original date of purchase. The warranty covers material and manufacturing defects. The warranty does not cover: Damage resulting from improper handling, lack of care, magnetization, accidents, normal wear and tear, unauthorized work, scratches, chipping or any other damage to the crystal or watchcase strap or accessories.
  • Do I have to pay tax or customs duties?
    Most probably yes, depending on your country. We will pay for shipping but you have to cover customs or import fees.
  • Can I return the watch if I don't like it?
    Yes but you have to cover shipping costs both ways and the watch has to be in unworn condition.
  • How long will it take until I receive thewatch?
    In the average about 5 business daysbut that differs from country to country. It will ship next business day after we receive the order and you will get a tracking number to trace the parcel.
bottom of page